DSL Rates Going Up? Not!
Permalink | Comment (0)So AT&T (the company formally known as SBC or PacBell or whatever) sent me a notice that my DSL rates were going up from about $25/month to $39.99/month. Negative Ghost Rider.
So after ending up on hold for about 15 minutes, I finally got in touch with someone in AT&T’s retention department. They offered to keep the rates basically the same if I renewed for a year. I can deal with that even though cable modem speeds are better… but, of course, way more money.
Clearly, it pays to bitch.