Today I tried to download a song from my Yahoo! Unlimited subscription service. Unfortunately, the service wouldn’t let me. As a back up, I thought I would try to stream the song so at least I could listen to it. No go.

Giving up on that, I tried to find a link somewhere within the Yahoo! music client to get some help. No go. Then I foolishly wasted some time searching on Yahoo!’s site to try and get some help. No go.

Well, this is one way to save on customer service — simply don’t offer it. It’s one thing to offer free services without customer care, but quite another to offer for-pay services without customer care.

Fortunately for Yahoo!, the problem will fix itself, since you’ll simply end up with no customers to match the non-existent customer care center. But whatever, who needs a brand that users can trust these days anyway?

P.S. I did find the “cancel” button for the entire service. I guess if the problem doesn’t fix itself soon, I’ll just cancel the whole service. Hum… CDs are starting to look better and better.

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