May 21st, 2005

Don’t Like Your Mobile Service?

Permalink | ~ Mobile

Then complain to the FCC. Your complaint is worth approximately 25,000 “votes.” Apparently, somebody in the government keeps track of these complaints.

bq.. But customer complaints continue to dog T-Mobile. In the fourth quarter of 2004, T-Mobile logged a rate of 4.3 complaints with the Federal Communications Commission per 100,000 customers; only Cingular had more at a 4.6 rate, according to an analysis by The Wall Street Journal.

p. This from an “article”:1 in last month’s WSJ. “Here’s”:2 a page I found on the FCC’s “site”:3 about filing complaints.

[3(FCC site)]http://www.fcc.gov/

[2(FCC complaint page)]http://www.fcc.gov/cgb/complaints.html

[1(WSJ 2005-04-27: T-Mobile Offers More Details On Coverage to Ease Concerns)]http://online.wsj.com/article/0,,SB111445269927616146,00.html?mod=home_us_inside_today

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